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Privacy Policy

Buddies Pro Shop Internet Privacy Policy

We can be reached through our
Contact Us page, or you can reach us within the United States by telephone at 1-877-Bowl-Pro between the hours of 10 am and 6 pm Eastern Standard Time, Monday-Friday, or by fax at 1-203-384-4990. International calls can be placed to 1-203-384-9942.

Our postal address is: 802 Villa Ave, Fairfield, Connecticut 06825.

Buddies Pro Shop is committed to observing and respecting your wishes regarding the information we collect about you on our web site. By visiting BuddiesProShop.com, you agree to accept the practices described in this Privacy Policy.

Personal Information

Your transaction history and the information you provide to us voluntarily on our web site is stored in our customer database along with the customer information received in our catalog phone center and retail store. Some of the information we solicit, such as e-mail address, is voluntary, while much of it is required in order to fulfill your order properly. In addition to fulfilling your orders, we use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. We do not make any phone numbers in our customer database available to other companies or organizations.

Any personal information you reveal to us is protected during transmission by Secure Sockets Layer (SSL) software, which encrypts information and is the accepted standard industry-wide for web site security (
click here for more details). Our web site presently does not store your credit card information, and any of your credit card information that may be stored in other Buddies Pro Shop systems is protected by state-of-the-art firewalls. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Adroll Privacy Policy

This privacy policy is developed to ensure maximum security to customers during their association with buddiesproshop.com. The privacy policy highlights the usage of information provided by customers and its interpretation at our end and the measures adopted by us to secure it.

We request all our customers to read the privacy policy carefully, before proceeding with the online transactions. By entering into a business relationship with us, a customer is acknowledging that he/she have read, understood and agreed to our terms of this privacy policy.

Changes in Privacy Policy

We will keep on updating this privacy policy from time to time, in order to accommodate the concerns of our customers and to serve increasing customers in a better way. The revised policy will be applicable as soon as it is updated on the website. Hence, it is very important for each customer to keep on checking our website and the privacy policy periodically to know of any changes.

Collection and Usage of Private Information

We ask customers to provide us details such as-

  • ·Contact information: Name, email address, phone number and shipping address.
  • ·Billing information: Credit card billing address and credit card details.
  • ·We use this personal information to
  • ·Fulfill your order
  • ·To avoid issues or disputes arising due to unforeseen reasons
  • ·Send you your order confirmation

Information Sharing

We may disclose customer information to -

  • ·Our corporate partners to facilitate the co-branded or joint services (such as customer service or shipping) that are required to complete an order.
  • ·Detect and prevent fraud, identity theft, and other illegal acts pursued by some customers
  • ·Law officials to comply with some legal proceedings or subpoena
  • ·Government officials to fulfill some information requests


We have always strived to deal with the customer information in a very safe and secure manner by following industrially accepted technological methodologies. As most of our customers use this shopping cart to make purchases, the information provided by them during the trade is secured using Socket Layer Technology or SSL. This technology helps us to secure your private information from hackers and also ensures that all data entered on our website is transferred through our secured  payment gateway, which provides the complex infrastructure and security necessary to ensure secure, fast and reliable transactions.

Additional Policy Information

As you browse buddiesproshop.com advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with buddiesproshop.com.. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Customers can review, update or opt-out of future communications as well as correct their personal information by contacting us at buddiesproshop.com.